Shipping & Returns

SHIPPING

Free U.S. Standard Shipping

On all orders $20 and over (excluding taxes and discounts)

Free Sample

Free deluxe Nomad product sample with every order (while supplies last)

Free U.S. Returns

Free returns on all U.S. orders

Orders are shipped to the continental United States including Hawaii and Alaska

International shipping is offered worldwide with USPS First-Class Package International Service

Orders submitted by 10am EST will start processing the same day

Orders processing can take up to 2 business days (Monday - Friday, excluding U.S. national holidays)

Estimated delivery times are based on orders placed between Monday - Friday

 

Shipping Method Costs Total Delivery Time
U.S. Standard Shipping (orders $20 and over) $0 5 - 8 Business Days
U.S. Standard Shipping (orders under $20) $3 5 - 8 Business Days
U.S. Expedited Shipping $15 3 - 4 Business Days
Canada & Mexico (less than 5 single eyeshadows) $5 Varies (up to 2 weeks)
Canada & Mexico (5 or more single eyeshadows, or 1 or 2 palettes) $10 Varies (up to 2 weeks)
Canada & Mexico (3 or more palettes) $18 Varies (up to 2 weeks)
Worldwide (less than 5 single eyeshadows) $10 Varies (up to 2-4 weeks)
Worldwide (5 or more single eyeshadows, or 1 or 2 palettes) $15 Varies (up to 2-4 weeks)
Worldwide (3 or more palettes) $28 Varies (up to 2-4 weeks)

 

RETURNS & EXCHANGES

We offer FREE returns and exchanges on all orders. Our policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To start the process, please contact us via email at info@nomadmakeup.com with “Returns & Exchanges” and your order number in the subject line. An email will be sent to confirm receipt and provide shipping instructions for the return, including a pre-paid shipping label.

Your return shipping via USPS will take 3 to 5 business days to arrive at our facility. Upon receipt, we will process it within 1 to 2 business days. Depending on your financial institution, the refund can take 5 to 7 business days to post to your credit card account.

SIGN UP AND GET 15% OFF!

Subscribe to the Nomad newsletter for exclusive news & offers and receive 15% off your next order.

Please don't show this again