Shipping & Returns
Free U.S. Shipping
Free shipping on orders over $50 (excluding taxes and any applied discounts) within the contiguous United States (excluding PO Boxes)
Free U.S. Returns
Free returns on orders within the contiguous United States
Domestic shipping on orders under $50: $5 flat rate
Orders submitted by 11am ET will start processing the same day
Shipping rates for orders with delivery to PO Boxes, Alaska, Hawaii, Puerto Rico & Military addresses, as well for International orders vary and will be calculated at checkout
International orders are shipped via Passport Priority DDU (Delivered Duty Unpaid) service and are subject to customs and duty fees as defined by the country of import - all customs and duty fees are to be paid by the recipient
RETURNS & EXCHANGES
We offer free returns and exchanges on orders within the contiguous United States. Our policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To start the process, please contact us via email at firstname.lastname@example.org with “Returns & Exchanges” and your order number in the subject line. An email will be sent to confirm receipt and provide shipping instructions for the return, including a pre-paid shipping label.
Your return shipment will take 3 to 5 business days to arrive at our facility. Upon receipt, we will process it within 1 to 2 business days. Depending on your financial institution, the refund can take up to 5 to 7 business days to post to your original payment method.