FAQ

BRAND & PRODUCTS


What is Nomad Cosmetics about, anyway?

We are a small hubby-&-wife team who love cosmetics and love traveling. Our passion is to combine both and so in 2015 started Nomad Cosmetics - a different kind of indie beauty brand. From traveling around the world, we have learned that beauty can be discovered anywhere and everywhere. We created Nomad Cosmetics to capture and highlight the beauty and local character of different captivating destinations we love.


Do you test on animals?

No, never! We are proud to be PETA Certified Cruelty-Free.

Our CDO (Chief Doggy Officer) Karhu personally supervises that no animals are used except to give treats to :)


What about using harmful chemicals?

All of our products are free of parabens and phthalates.


Can I get free samples?

Every makeup palette you order from our site comes with an additional FREE deluxe sample!

If you are a beauty influencer with a blog or social media presence and would like to receive product samples for review on your channels, please email us at social@nomadmakeup.com and tells us more about yourself. We'd love to hear from you!

 

ORDERS 

 

Where can I buy Nomad Cosmetics?

Right here at www.nomadcosmetics.com!

 

How much does shipping cost and where do you ship?

Most orders in the U.S. ship for free (anything over $35) and we offer international shipping anywhere in the world! Visit our Shipping Info page for more information.

 

What payment methods do you accept?

We accept all major credit cards: Visa, MasterCard, American Express, JCB, Discover, and Diners Club

 

Is your site secure?

It sure is! All traffic goes through HTTPS secure connection (as secure as it gets!), and all credit card and transaction information is protected by basically the same level of security as what is used by all the banks (our payment gateway is Level 1 PCI compliant—which is the highest level—to get very technical :)

 

How can I track my order?

You will receive an email with tracking information once your orders ships. You can also access your account anytime here to check on your order history and status.

 

Can I return my order?

Absolutely. We offer 100% Satisfaction Guarantee—if you are not happy with your order for any reason, you can return it for FREE. So go ahead and explore and discover something new - there's no risk!

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