Shipping & Returns

SHIPPING

Shipping Rates

We offer free standard shipping on orders over €100 (excluding any applied discounts).

Standard shipping on orders under €100 is flat-rate €9.95.

Shipping Times

Most orders submitted by noon CET will start processing the same day. However, order processing can take 1-2 business days.

Shipping time (transit time after order processing is completed) is indicated at checkout.

RETURNS

We offer free returns and our policy lasts 45 days. If 45 days have gone by since the purchase, unfortunately we cannot accept a return anymore.

To start the process, please contact us via email at info@nomadmakeup.com with “Returns” and your order number in the subject line. Alternatively you can click the link "Returns & Cancellations" in the footer section. An email will be sent to confirm receipt and provide shipping instructions for the return. We do not provide pre-paid return shipping labels.

Upon receipt of the return shipment, we will process it within 1-2 business days and issue the refund. Depending on your financial institution, the refund can take up to 5 to 7 business days to post to your original payment method.